Amazon Alexa’s Impact Far Beyond the Rest: Industry Experts
If you rank the major voice assistants in terms of their ability to answer random questions or navigating to a particular destination, you’ll probably pick Google Assistant. But Voice Assistants have many other capabilities. In fact, Google Assistant shocked the world by booking a haircut appointment without giving away its non-sentient nature. However, that capability is still largely a concept. But in terms of third-party applications, Google is nowhere near its competitor, Amazon’s Alexa.
Surveys of global voice industry professionals taken in 2019 and 2020 showed Alexa as being far ahead of the competition. Its Voice Platform Impact Rating of 110.2, is ahead of Google Assistant’s 97.3. Trailing far behind is Apple’s Siri, with a paltry 38.3. And well behind Siri, is Samsung’s Bixby, with a 25.5. Microsoft’s Cortana, the only other big player in the space, scored a miserable -1.5.
Why is this? Why is Amazon so far ahead of the competition that it leaves all others in the dust?